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Locked account or Trouble Logging In?
November 22, 2015
8:29 pm
[Admin] 10becja
Admin
Forum Posts: 1922
Member Since:
June 13, 2013
sp_UserOfflineSmall Offline

It seems that more and more people are having trouble either registering for a forum account or when trying to change their password. I'm not entirely sure why the website sometimes sends emails and sometimes does not. However, if it's been more than 3-4 hours and you still haven't gotten an email, follow this procedure

So for a solution, if you are having trouble logging into the forums, you can send an email to spacebugstaff [at] gmail [dot] com

IMPORTANT INFORMATION ABOUT GETTING YOUR PASSWORD SET/RESET

  1. First of all, your subject line MUST BE as follows: SpaceBugSMP password trouble . If it's not, the filters i have set up will automatically ignore it
  2. Second, you must use the same address associated with the forum account. If the email doesn't match the email in the forums, the request will be ignored
  3. Third, you must format the email exactly this way:

    Ingame name:
    forum login name:

    (note, they should really be the same)

  4. After you have sent the email, be patient. I will reply to the email with a temporary password for you to log in with. Once you have logged in, make sure to change your password right away
  5. If, for whatever reason, you don't have access to the email you created your forum account with, and want to change it, follow the above steps (sending the email from the account you want to switch to), as well as sending me a /mail in game with the email address you want it to be changed to. For exmaple, if I want to change my email to test@test.com, I would first send an email to the spacebugstaff account, then issue the command /mail send 10becja I need to change my forum email to test@test.com

Minecraft Server Spacebug Survival Server PvP  PvE Worlds
“Always code as if the person who ends up maintaining your code will be a violent psychopath who knows where you live.”

November 24, 2015
1:10 am
[Admin] 10becja
Admin
Forum Posts: 1922
Member Since:
June 13, 2013
sp_UserOfflineSmall Offline

Update: I believe I've fixed the issue of emails not sending. If you still can't log into the forums, try resetting your password again, and if it STILL doesn't work, then follow the above procedure

Minecraft Server Spacebug Survival Server PvP  PvE Worlds
“Always code as if the person who ends up maintaining your code will be a violent psychopath who knows where you live.”

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